Privacy Policy

1. Introduction

isoiso LLC (hereinafter referred to as "the Company," "we," "us," or "our") operates the Pechakuchat service (hereinafter referred to as "the Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, profile photo, and other information you provide during registration
• Profile Information: Languages spoken, interests, nationality, bio, and other details you add to your profile
• Usage Data: Information about how you use the Service, including interactions with other users, posts created, and application history
• Device Information: Device type, operating system, browser type, and IP address
• Location Information: General location information based on IP address or location data you choose to provide
• Communication Data: Messages exchanged with other users through the Service

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable communication between users
• Match users based on interests and preferences
• Send important notifications about the Service
• Respond to your inquiries and support requests
• Detect and prevent fraudulent or unauthorized activity
• Ensure compliance with our Terms of Service
• Analyze usage patterns to improve user experience

4. Third-Party Services

We use the following third-party services to operate and improve the Service. Your data may be shared with these providers as described below:

• OpenAI: We use OpenAI's AI models to power our "Pecha" meetup suggestion feature. When this feature is triggered, your profile information (display name, interests, location) and recent chat messages (up to 20 messages) are sent to OpenAI to generate personalized activity and location suggestions. OpenAI's data usage is governed by their Privacy Policy.
• Google Analytics: We use Google Analytics to understand how users interact with the Service, including page views, sign-up events, and feature usage. This data is collected using cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Resend: We use Resend to deliver email notifications (e.g., new matches, messages, interest notifications). Your email address and relevant context (such as sender name) are shared with Resend for this purpose.
• Endorsely: We use Endorsely for our affiliate and referral program. If you arrive via a referral link, your anonymous user identifier may be shared with Endorsely to track referral conversions.
• PayPal: We use PayPal to process credit purchases. Payment information is handled directly by PayPal and is not stored on our servers. See PayPal's Privacy Policy.
• Firebase / Google Cloud: We use Google Firebase for authentication, data storage, and hosting. Your data is stored on Google Cloud infrastructure. See Google's Privacy Policy.

5. Information Sharing

We may share your information in the following circumstances:

• With Other Users: Your profile information and posts are visible to other users as part of the Service's functionality
• Service Providers: We may share information with third-party vendors who assist in operating the Service (e.g., hosting, analytics)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Safety: We may share information if necessary to protect the safety of users or the public
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Data portability (receive your data in a structured format)
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address provided below.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: